“Greens and Technician Winston are great!In September 2020, my condo a/c unit started failing. I called Greens and a technician named Winston responded on a Saturday. Since the unit was frozen up a proper diagnosis couldn’t be done and he recommended they come back on Monday. A different technician returned and diagnosed the coil as being the culprit.Greens was able to move my installation up by a whole day for which I was thankful.
It turned out that Winston was the technician that arrived to do the coil installation. He was waiting for me as I arrived home from work. That was around 2pm. Winston was there doing a thorough job until almost 9pm!
However, the long day wasn’t his fault.
Back in 2012, it turns out that my air handler was installed (not by Greens) about a 1/2 inch too high inside the a/c closet. This makes pulling and inserting a coil unit VERY difficult.
Winston was very meticulous for which I’m grateful. He took his careful time in making sure the old coil came out without damaging the air handler or the door frame. We also realized the flanges on the new coil were approximately 1/8 inch too wide! Winston had the tools to make adjustments on the spot.
The new coil did not go into the air handler easily and was the biggest reason for the longer install. Through it all Winston remained calm and worked the issue to completion. He showed experience and wisdom in the midst of a most difficult experience.
I’m old enough to have lived through a few a/c overhauls and replacements. So I can easily say a lot of technicians would have called it quits much sooner and put off a challenging install for another day or even for another technician. Winston is not that type of guy.
I was cool and dry this morning due to his tenacity and willingness to go the extra mile.
I highly recommend him at Greens and am grateful for a very tough install done well.
I know this review is long but hopefully it will help future customers considering who to call. Call Greens!”
“Professionalism, Punctuality, Quality, Responsiveness, and Value. Got a new system installed, these guys were efficient and knowledgeable. My drain line got clogged a couple months after even with pouring vinegar down the drain line, and they came out immediately, fixed it for free and gave me tips on how to keep the drain line clear!”
“I wanted to thank you for you and your crews professionalism. My daughter said the crew was outstanding . I had just about given up hope for ever having air again until you and Greens stepped up. I will be writing the company to sing your praises. I will also refer your company to anyone who needs air conditioning work done. Thanks.”